Revenue Operations Analyst
Company Operations Bangalore, India
About Liferay
Liferay is a uniquely profitable B2B enterprise software company with 1,000+ fiery-eyed employees all across Europe, the Americas, the Middle East, Asia, and Africa. As a renowned provider of enterprise open source technologies, we have been recognized by Gartner for empowering businesses around the world to solve complex digital challenges. Liferay’s all-in-one platform unites Liferay DXP with our cloud platform capabilities, built-in analytics, and commerce functionality, reducing time to market and accelerating innovation. Our customer roster includes global companies such as Airbus, US Bank, Honda, and Desjardins.
But we don’t just make awesome software, we are also fueled by a greater-than-profit vision. By building a vibrant business, making technology useful, and investing in communities, we make it possible for people to reach their full potential to serve others. This commitment extends beyond our product; Liferay donates 10% of our profits to charities around the world. Oh, we’re also self-funded which gives us the freedom to work on whatever we think brings the most value to customers and communities in the long run!
About You and this Role
As a Revenue Operations Analyst on the Global RevOps team, you will be a functional contributor to Liferay’s worldwide revenue engine. Rather than serving a single region, you will own and operate key RevOps functions such as GTM Analytics, Process & Automation, Compensation, and Pricebooks at a global scale, while providing dedicated operational support to the India sales region.
You will report to the Revenue Operations Manager in Dublin, and work cross-functionally with other departments such as Sales, Marketing, Finance, CRM and Legal to drive data-driven decisions and scalable operational excellence. You will collaborate closely with regional RevOps counterparts across EMEA, Americas, and APAC to ensure global consistency with local precision.
The ideal candidate is detail-oriented, analytically rigorous, and comfortable operating in a fast-moving, globally distributed organisation. Experience in SaaS or other subscription-based businesses is highly advantageous. If you thrive on turning complex data into clear decisions, building systems that scale, and working across cultures and time zones, this role is made for you.
Key Objectives & Responsibilities
- GTM Analytics & Proactive Insights: Build and maintain forecasting models and pipeline analytics to identify risks and opportunities; translate complex data into clear, actionable recommendations for Sales and Revenue leadership.
- Process, Automation & System Scale: Lead the optimization and automation of global lead-to-cash, opportunity management, and renewal workflows; administer Salesforce and CPQ to scale operations, reduce manual effort, and improve global data integrity.
- Regional Operations & Deal Desk Management: Act as the dedicated RevOps and Deal Desk point of contact for the India sales team; manage the end-to-end Order Form Approval process to ensure compliance, accuracy, and efficient deal flow across regions.
- Strategic Stakeholder Alignment: Partner with India GMs and Sales leadership on territory planning, training, and ad-hoc operational initiatives ; advocate for local regional nuances while ensuring alignment with global RevOps frameworks.
- Compensation Integrity: Proactively monitor, analyze, and resolve compensation data anomalies, managing a clear evaluation and escalation path for disputes to drive process improvements.
Required Qualifications
- Core Systems Expertise: 2–4 years of hands-on administration or deep analytical experience within Salesforce CRM and integrated CPQ systems.
- Analytical Skills: Proven ability to build data-driven forecasting models and pipeline analytics; strong capability in translating complex data into clear, actionable recommendations for Sales leadership.
- Operational Execution: Demonstrated experience managing and mapping complex operational workflows (such as lead-to-cash, opportunity management, and renewal processes) with minimal direct supervision.
- Stakeholder & Relationship Management: Strong communication and interpersonal skills , with a track record of building trusted relationships with regional Sales leaders, GMs, and cross-functional teams globally
- Process Compliance: Experience managing structured compliance or transactional workflows, such as Order Form Approvals and deal desk requests, with high attention to detail.
Preferred Qualifications
- Regional Nuance: Prior experience supporting the India market/region within a global SaaS or enterprise software organizational structure.
- Compensation Analytics: Familiarity with sales compensation structures, with experience identifying data anomalies, auditing data sets, or navigating commission/incentive dispute paths.
- Automation Frameworks: Experience identifying, prioritizing, and executing business process automation initiatives to eliminate manual errors and increase organizational velocity.
- Industry Agility: A solid baseline understanding of enterprise software sales cycles, keeping up-to-date with emerging modern Revenue Operations trends and best practices
What We Offer
- Salary package w/ competitive benefits according to qualifications and experience
- Opportunities to take responsibility, grow professionally, and Stay Nerdy
- A positive and collaborative work culture
Equal Opportunities Employer - Statement
Liferay is committed to the equal treatment of all candidates, customers and employees and to fostering a culture of dignity at work. Our operating procedure provides for equal opportunities in recruitment and employment with the aim to eliminate discrimination against any job applicant or employee on the basis of race, age, sexual orientation, gender, religion or beliefs, marital or civil partnerships status, family or dependency status, disability, pregnancy and maternity or membership of a traveling community.
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